Future

I have been thinking a lot about the future lately. There is so much I want to do in my lifetime and I feel like I need to make a list, because I am a list maker! I have about 10 different lists and spreadsheets I have made at work.

So here's the start to my life list:

1. Get married-almost there! :)
2. Buy a house-not even close
3. Go to Europe-not even close
4. Have a child-definetly not close
5. Get my masters-I think I am going to go back to school next summer and work on this goal...it'll be tough working full time and going back to school but I really want to do it!
6. Get my PhD-no idea if this will ever happen, but I would like to eventually teach a couple college courses so maybe this will be something I'll do in my 30s or 40s.
7. Take a road trip out West
8. Get new living room furniture-could be next year?
9. Get a nice bedroom furniture set-next year?
10. Visit New York City
11. Visit Mexico
12. Get lasic eye surgery
13. Go to a bed and breakfast
14. Go to a movie by myself
15. Meet Justin Timberlake-ha yeah right!

Bad customer service

I am reccommending no one ever buy anything from chocolatefantasies.com

For one they rip you off on shipping, and two they are shitty to you when you call them out on it.

See the following emails:

First email (me to them after placing an order)
To whom it may concern,
I just placed an order with you and thought I was only being charged $12 shipping. After placing the order I read the message that the shipping rates have changed and I was charged $18.50. I'm not very happy about this-I would have picked a different shipping method or ordered from somewhere else, had I known this.As I need the item for my friend's bacheloretty party this weekend I am not going to cancel the order.But I thought you should know that you should state that the shipping rates have changed on the actual order screen-it's not good customer service and you are basically ripping people off.I will not be ordering from you again.


Second email (reply to first email)
Dear Kristen,
Then please pick a different shipping method because the drop down menu for shipping selection says ADDS 12.00 to standard rate. Email us back with your new shipping selection after you review our shipping link that is posted on every single web page of ours http://chocolatefantasies.com/shipping.htm Or simply let us know if you'd like to cancel. At no time do we rip people off. Our shipping terms are very clear. Make another mock order to verify what you missed or did not read.

I realized I made a mistake and decided not to cancel the order...although I still was not happy about paying more in shipping than what the item originally costs.

They did not give me even time to respond and tell them i wasn't going to cancel before sending the next email:
Hi Kristin,
Since we haven't heard back from you, we're cancelling your order.
Any time you order from a company, read the shipping page and return policy page before you check out. It was plainly written in the drop down menu that the shipping charge would be 12.00 added to the standard shipping rate, all you have to do is a little math or go to the shipping page.
Good luck with your bachelorette party. Hope it's less stressful than ordering on line.

HOW RUDE!

So I sent them back:
I was not going to cancel the order. I went back to the website and looked at the shipping page and saw that I misunderstood the terms. I was in a hurry and obviously did not read thouroughly. However after this email go ahead and cancel the order. I don't want to order from a company who degrades their customers: "all you have to do is a little math". I apologize for the previous email and see that I was wrong, but you are also wrong to speak to me like that. You definetly could have been a bit nicer. I will take my business somewhere else.

And then I get this back:
Sorry you're so sensitive, Kristen. No degradation, harm or malice was meant, just responding to your first harsh email to us.
Have a good party, if you can.

WTF!!! How in the world is that good customer service. I don't care how rude a customer is-you never talk to them like shit. I even apologized and said I'd made a mistake and yet still they degraded me. Screw you guys! I will tell everyone I know never to order from you again...I hope you go bankrupt!

I totally just reported them to the Better Business Bureau....nothing will probably happen. But oh well...it made me feel a little better!

Boredom

So I am sitting at work right now about to go insane from boredom. I have things I can do, they are just boring and not that important. I've learned that that is how HR is....one week you will be crazy busy with meeting after meeting and project after project. The next week you don't have anything to do.

I haven't really been updating much lately because basically there is nothing new to tell. I go to work, come home and eat dinner, watch a movie off our Netflix list, and then go to bed.

Wedding stuff is coming along....we have our cake place, we are working on the invitations and flowers and decorations. We got my wedding band this past weekend...I was having such a problem finding one that goes with my engagement ring because it is a three stone. But I finally found one and it's beautiful! I can't wait till I'm able to wear it! Nick is being picky about his band...I think he'll just end up with a cheap plain one. He just doesnt seem to care too much about the ones with designs or diamonds. Boys......